combined Product Portfolio of the various TARGET
Businesses includes - Business Automation Solutions
for Web Service Providers, Internet Marketing Solutions,
Online Advertising Solutions and various other similar
web services to a large growing global clientele.
offers a host of integrated remote support services.
These include customer care and technical support through
multiple communication channels, backend transaction
processing, outbound collections and telemarketing.
Web based services including real-time chat among others.
along with Skenzo the world leader in the internet traffic
monetization business. It provides comprehensive monetization
services exclusively to high-traffic publishers only.
Its context analysis and parking engine serves billions
of page views and analyzes terabytes of data in realtime
to deliver maximum advertiser and publisher value.
unique 'co-sourcing' model and strong BPO focus has
enabled us to re-engineer processes and also provide
value-added services. These services vary from simple
(customization of processes in keeping with the client's
requirements, knowledge management) to complex (using
technology to enable enhanced performance on metrics,
reporting tools, middleware)
In addition to this, TARGET's
'Centers of Excellence' including Transitioning
and Project Management and its 'Process Improvement
Team' enable a solid platform for sharing best
practices. This helps the company in providing significant
cost savings, improved productivity and quality levels
and other value added services to its clients.
The 3 key elements of our services include:
Core competencies :
We service the entire spectrum of inbound and outbound
customer interaction along with back office processing.
Domain Expertise :
Our business units are structured to offer strong domain
focus. Each unit is a repository of domain knowledge
and experts who have outstanding experience in migrating
and successfully implementing processes.
Service Channels :
We have extensive experience in running operations across
multiple channels including voice, email, chat and data.
We also serve clients through blended channels.